Support
Email support@futsbc.app. Say which version you are on (Settings → App version) and, for a solve that failed, the exact message FutSBC showed — it names the filter or requirement that got in the way.
Common questions
“No squad in your club satisfies this challenge”
Read the second half of the message: it lists the filters that cut the club down (untradeables only, price cap, excluded squads). A price cap also leaves out every card EA gives no price for — often your best untradeables. Set Max price to 15,000,000 to lift it.
EA error 426 / “SBC Soft Ban”
EA limits how many challenges an account can submit per hour and per day. FutSBC stops sending for a while and shows when the limits reset, based on your own submission history. Wait; retrying earlier extends the block.
The app shows an old version
Close the app fully (swipe it away) and reopen it — the assistant script updates on launch. The Chrome extension updates itself through the Web Store.
Nothing was submitted, but my squad changed
“View squad” places the cards on the pitch without submitting, so you can look before deciding. Clear Squad in the Web App puts them back.
Deleting your account or your data
Settings → Account → Delete account (app) or your account page here removes the account, synced settings and meter immediately. For data a device contributed without an account, email us the device id shown at the bottom of the extension popup.